Braces, Mobility & Recovery Equipment — Delivered & Fitted.
ProMed Ortho supplies orthopedic braces, STEM units, sam® wearable ultrasound therapy, walkers, rollators, and pre- and post-op recovery devices for injured patients across Texas. Direct billing to workers' comp and personal injury claims. No out-of-pocket cost.
Medical Devices Built for Injury Recovery
From back bracing to mobility aids, ProMed Ortho stocks the equipment your physician prescribes and gets it fitted properly — fast.
Back Braces
Lumbar, lumbosacral (LSO), and thoracolumbar (TLSO) bracing for low back injuries, disc issues, and post-surgical support.
- LSO & TLSO bracing
- Lumbar support belts
- Custom fitting available
Knee Braces & Supports
Hinged knee braces, ACL/MCL ligament braces, OA unloaders, and post-op immobilizers for ortho recovery.
- Hinged ligament braces
- Post-op immobilizers
- OA unloader bracing
Wrist & Upper Limb Bracing
Wrist splints, carpal tunnel braces, thumb spica, elbow sleeves, and shoulder immobilizers for upper-extremity injuries.
- Wrist & thumb splints
- Elbow & tennis-elbow bracing
- Shoulder slings & immobilizers
STEM & Electrotherapy Units
Prescription-grade TENS, EMS, and interferential (IFC) units for pain management and muscle re-education at home.
- TENS units (pain relief)
- EMS units (muscle stimulation)
- Electrode supplies & refills
sam® Wearable Ultrasound Therapy
sam® (Sustained Acoustic Medicine) delivers continuous, drug-free ultrasound therapy to reduce pain and accelerate soft-tissue healing at home.
- FDA-cleared & drug-free
- Wearable during daily activity
- Post-op & chronic pain protocols
Walkers, Rollators & Mobility Aids
Standard walkers, four-wheel rollators, crutches, and canes for post-injury mobility and surgical recovery.
- Standard & folding walkers
- Four-wheel rollators with seat
- Crutches, canes & accessories
Don't see what your physician prescribed? ProMed Ortho can source most pre-op and post-op medical devices by request. Ask us →
The prescription that replaces pain medication.
sam® (Sustained Acoustic Medicine) is an FDA-cleared, drug-free wearable ultrasound therapy — clinically studied to reduce pain, accelerate healing, and restore function.
Unlike a clinic ultrasound session that lasts a few minutes, sam® delivers continuous low-intensity ultrasound for hours at a time while the patient goes about their day — at work, at home, or in rehab. ProMed Ortho supplies sam® units on physician prescription and bills workers' comp and personal injury claims directly.
Get Back to Full Duty
Sprains, strains, tendinopathy, and muscle tears — sam® supports faster soft-tissue healing so patients return to work and training sooner, without added medication.
Find Lasting Relief
Chronic joint pain, arthritis, and degenerative conditions respond well to sam®'s continuous ultrasound therapy — reducing pain and improving function over time.
Recover Smarter
sam® supports post-operative healing by reducing inflammation and accelerating tissue repair — a strong complement to any surgical recovery plan.
Built on science. Proven in practice.
sam® was developed from research funded by the National Institutes of Health and the US Department of Defense, and is supported by peer-reviewed published evidence.
Improved Soft-Tissue Healing
Randomized controlled trials report faster healing of tendons, ligaments, and muscle compared with control groups.
Reduced Pain & Inflammation
Patients report measurable pain reduction within weeks, with lower clinical markers of inflammation after sam® treatment.
Faster Return to Work
Real-world studies show faster return-to-work rates for injured workers using sam® versus conventional treatment alone.
From Prescription to Fitted Equipment in 3 Steps
Submit the Prescription
Your physician faxes or sends us the medical device order — or you submit a request through the form below.
We Verify & Authorize
Our team confirms your claim with the workers' comp adjuster or attorney and obtains any required prior authorization.
Delivered & Fitted
Equipment is delivered to your home or our Dallas fitting center. We make sure it fits and you know how to use it.
Injury Patients, Surgical Cases, and the Providers Behind Them
ProMed Ortho is built for patients who need quality medical devices without out-of-pocket costs or insurance headaches.
Injured Workers
Texas workers' compensation claims — direct billing to the carrier, no copay, no out-of-pocket cost to the patient.
Personal Injury Patients
Auto accidents, truck wrecks, motorcycle, pedestrian, and slip-and-fall cases. Equipment supplied under Letter of Protection — no money upfront.
Pre-Op & Post-Op Patients
Surgical recovery devices — immobilizers, ultrasound therapy, mobility aids, and bracing prescribed before or after orthopedic surgery.
Specialists, Not a Catalog Warehouse
Big medical device chains ship boxes. We fit equipment to patients and follow the claim through to authorization.
Fast Turnaround
Most equipment ships or is fitted within 24–48 hours of prescription receipt and authorization.
Zero Out-of-Pocket
Workers' comp and Letter of Protection cases are billed directly. The patient never pays at delivery.
Proper Fitting
An ill-fitted brace doesn't heal. Our staff fits the equipment to the patient — not the other way around.
Medical Device Focus
We don't sell vitamins, retail health goods, or commercial supplies. Just prescribed medical devices.
Statewide Delivery
Same-day fitting in DFW. Next-day delivery to most Texas addresses, including rural counties.
Attorney & Adjuster Friendly
Direct lines for case managers, paralegals, and adjusters. Faxed prescriptions and LOPs accepted.
Common Questions
Nothing out-of-pocket. If your injury is covered under workers' compensation, ProMed Ortho bills the carrier directly. You pay no copay and no upfront cost for prescribed equipment.
Yes. For auto accident, motorcycle, pedestrian, and slip-and-fall cases, we supply equipment under a Letter of Protection from your attorney. There is no upfront cost. We're paid when the case settles.
Have your physician fax the order to ProMed Ortho or submit the request through the contact form below. We handle the rest — claim verification, prior authorization, and delivery or fitting.
Both. We deliver to patients' homes across Texas, and patients in the Dallas–Fort Worth area can come to our Dallas fitting center for in-person sizing and adjustment.
sam® is a prescription device. Have your physician send us the order and we'll verify your workers' comp or personal injury claim, handle authorization, and get the unit to you with instructions on daily use. Patients on covered claims pay nothing out-of-pocket.
Yes. We routinely supply pre-op walkers, post-op braces, ultrasound therapy units, and other recovery equipment before scheduled procedures so they're ready the day you come home.
The product categories shown are our most-prescribed items, not our full catalog. ProMed Ortho can source most prescribed medical devices by request. Submit the prescription and we'll confirm availability.
Request Equipment or Send Us a Prescription
Patients, physicians, case managers, and attorneys — reach us during business hours and we'll respond the same day.
Contact ProMed Ortho
Fastest way: call us. We answer the phone.
Phone
(972) 773-9308Address
300 S Sante Fe Trail
Duncanville, TX 75116
Hours
Monday – Friday: 9 AM – 5 PM
Saturday & Sunday: Closed
Send a Prescription or Equipment Request
Physicians, paralegals, case managers, and patients can call (972) 773-9308 with the prescription on hand and we'll begin processing the same day.
What we'll need:
- 1 Physician's prescription or medical device order
- 2 Patient name, date of birth, & delivery address
- 3 Workers' comp claim # or attorney / LOP info
- 4 Best callback number